Empty Print dialog with custom font
Empty Print dialog with custom font
i have a report that uses a custom font (NotoNaskhArabic) that loaded in Resources, when i click on print , dialog shows with empty content. but in preview there is no issue.
see attached MRT file.
im using Stimulsoft.JS 2024.1.2.
thanks.
see attached MRT file.
im using Stimulsoft.JS 2024.1.2.
thanks.
- Attachments
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- test.mrt
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Re: Empty Print dialog with custom font
Hello,
We need some time to investigate the issue. We will let you know about the result.
Thank you.
We need some time to investigate the issue. We will let you know about the result.
Thank you.
-
- Posts: 822
- Joined: Tue Sep 07, 2021 10:11 am
Re: Empty Print dialog with custom font
Hello,
Unfortunately we couldn't reproduce the poroblem with our test reports.
Please send us a sample project that reproduces the issue.
Thank you.
Unfortunately we couldn't reproduce the poroblem with our test reports.
Please send us a sample project that reproduces the issue.
Thank you.
Re: Empty Print dialog with custom font
Hello,
i have checked console there are plenty of warnings, i think thats the cause of my empty print dialog, see attached image.
thanks.
i have checked console there are plenty of warnings, i think thats the cause of my empty print dialog, see attached image.
thanks.
- Attachments
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- generated-report.mrt
- (189.27 KiB) Downloaded 314 times
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- Screenshot1.png (90.23 KiB) Viewed 2775 times
Last edited by noob on Sun Jan 28, 2024 5:49 am, edited 2 times in total.
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- Posts: 822
- Joined: Tue Sep 07, 2021 10:11 am
Re: Empty Print dialog with custom font
Hello,
We need some time to investigate the issue. We will let you know about the result.
Thank you.
We need some time to investigate the issue. We will let you know about the result.
Thank you.
-
- Posts: 822
- Joined: Tue Sep 07, 2021 10:11 am
Re: Empty Print dialog with custom font
Hello,
We couldn't reproduce the issue, please check the attached image.
Please try to add to resources only regular font file.
Thank you.
We couldn't reproduce the issue, please check the attached image.
Please try to add to resources only regular font file.
Thank you.
- Attachments
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- chrome_MddPV7FRbj.png (96.12 KiB) Viewed 2047 times
Re: Empty Print dialog with custom font
Hi Max,
ok seems its my environment, even with regular fonts.
so now just i want to know from where in your code initiates that NULL request (see below image) to server? from reports.js file i mean.
thanks.
ok seems its my environment, even with regular fonts.
so now just i want to know from where in your code initiates that NULL request (see below image) to server? from reports.js file i mean.
thanks.
- Attachments
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- Screenshot 2024-02-05 143944.png (7.58 KiB) Viewed 2022 times
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- Posts: 822
- Joined: Tue Sep 07, 2021 10:11 am
Re: Empty Print dialog with custom font
Hello,
We need some time to investigate the issue. We will let you know about the result.
Also, could you please send us a sample project that reproduced the issue.
Thank you.
#13709
We need some time to investigate the issue. We will let you know about the result.
Also, could you please send us a sample project that reproduced the issue.
Thank you.
#13709
Re: Empty Print dialog with custom font
Hi Max,
my project is too big to create a sample from it, and with new project this won't happen.
so I want to debug it to find the cause, but I want to know what initiates the font request to server from client (probably from stimulsoft.reports.js).
Thanks.
my project is too big to create a sample from it, and with new project this won't happen.
so I want to debug it to find the cause, but I want to know what initiates the font request to server from client (probably from stimulsoft.reports.js).
Thanks.